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Practice Management: Timesheet reminders for deleted timesheets

Reminders are being received for a timesheet that has been deleted.

Reminders for a deleted timesheet can still occur when the termination date falls mid‑week. Timesheet headers are generated for the full week (Monday to Sunday). As a result, terminating a staff record in the Fee Earner console does not automatically remove the timesheet header for that week.


If the user is no longer required to enter timesheet entries for that period (that is, the timesheet header is Idle), follow the steps below:

  1. Open the Timesheet Administration console.

  2. Expand the relevant week.

  3. Right‑click the terminated user’s timesheet header and select Delete.

Once the header has been removed, BPA will no longer send reminder emails for that user’s timesheet.

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