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Tax Australia: Error: 'An unexpected error has occurred and the console will now exit. Details: Out of string space'

Updated over a month ago

When Tax Manager is opened, it is crashing intermittently and producing the error below:

An unexpected error has occurred and the console will now exit.

Details:

Out of string space

Additional error details have been placed in the clipboard as well as written to your event log. If the problem continues, please email these details to your internal APS contact, together with information on how to reproduce this error.

Use the following steps to resolve the error:

  1. Close all Access APS applications.

  2. Go to C:\Users\USERNAME\AppData\Roaming\The Access Group\Access APS Tax.

  3. Delete the WorkspaceLayout.usf file.

  4. A new workspace layout file is automatically recreated once Tax Manager is opened again.

Note: It is also advised to have your IT team delete and to recreate the affected user's profile on the Terminal Server.

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