You can add up to five rates by updating the fee earner. If you require more such as fee rate of six, you need to use the rate matrix.
Follow the below to add the rate from the Client Console:
1. Go to JOE Admin, right click on Rates Matrix Editing and select Grant all Access.
2. Close and re-open Central Console to refresh.
3. The Rates Matrix options will appear.
4. Right-click and select Add rate to enter the rate.