The error occurs because the Admin password was incorrect and the account is locked.
Follow the below steps to unlock the account:
Stop the Access Schedule Service and Access Update Service to prevent unauthorised login attempts and avoid user lockouts.
Allow a 15 minute waiting period for the retry count to reset, during which no login attempts should be made.
Request a password reset code for the Cloud System email address through the link below.
Use the verification code received via email to update the password.
Close the browser once the password change process is completed.
Restart the Access Update Service ONLY
Save the new password in http://localhost:7331/settings.
Ensure all Cloud services, including the Access Scheduling Service, are running successfully.
Restart the Access Scheduling Service if required.
Review the Event Log for any potential errors.