You need to confirm the same Tax Agent is selected in the Batch Processing screen as well as in the Tax return. The return also needs to be in a signed Status. Related ArticlesTax Australia: Change tax agent detailsTax New Zealand: Autocalc Returns ProcessingTax Australia: Process changes to ELS via SBR LodgementTax Australia: Error: 'UNKNOWN EXCEPTION' in the Batch Processing screenTax Australia: Error: 'An Unknown error occurred' lodging prior year return