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Tax New Zealand: Error: 'Duplicate IRx tax return exist for this client ID' when moving a return to Ready to Lodge

Duplicate (2023) IRx tax return exist for this client ID (xxxx). Error received sending return to web. Error Message: System.Data.SqlClient.SqlException(0x80131904): Subquery returned more than 1 value. This is not permitted when the subquery follows =

You cannot move a Tax Return to Ready to Lodge due to this error. The status will remain as Signed and no Web Return is created.

The support team will need to resolve this error for you. Please create a new case online and reference the title of this article.

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