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Tax New Zealand: Resolve errors running the Add Income Details held by Inland Revenue (Prepop) function

Updated over 2 months ago

Prepop not Successful, Authentication failure
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A number of different errors can occur when using the Prepop function. This is the button to Add Income Details held by Inland Revenue for a Tax Return.
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The Prepop function relies on the Automated Tasks setting on the Tax Agent web page being Enabled. Please follow the steps in this article: Reset Automated Tasks to resolve the errors.

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