An error occurred while checking the web client.
A possible network error occurred while checking the web client.
Please try again in a few minutes and check with your system administrator if you still get this error.
Error Details:
Status Code = Forbidden
Response URL = ___________
Content = {"Message":"User is not authorized to access this resource with an explicit deny"}.
Response Status = Completed.
payload:
An error occurs when moving a return to the Ready to Lodge Status, or when clicking the Agent Web View button in Tax Agent Console.
Please restart your Access APS Cloud Services as per this article: Restart Cloud Services.
Check the Logins running the Cloud Services match
Log onto the server running the services.
Go to Services.
Right click each service, Properties, Logon.
Check the account running the service. Does this match on both the Update and Scheduling services? If not, please amend so they are the same.