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Known issues

Known issues in Tax Australia, Tax New Zealand and Tax Manager and Elite Forms versions 2026.1.0 or later

Updated over a week ago

Tax Australia known issues

Error: CMN.ATO.IITR.730236

Issue	CMN.ATO.IITR.730236
Description	When a prefilled Taxable Payment from the ATO is classified as Business Income, the amount is not correctly transferred to label P8, resulting in error CMN.ATO.IITR.730236.
Date reported	24/07/2026
Status	Waiting for release
Currently with	Development team
Current approach / workaround	N/A
Fix in build	2026.4.0
Approx. fix date

Tax New Zealand known issues

Amendment Reason Field Not Retained on First Save

Issue	Amendment Reason Field Not Retained on First Save
Description	For 2026 returns, the Amendment Reason field may not save the initial entry when you first click away from the field.
Date reported	10/08/2026
Status	Waiting for release
Currently with	Development team
Current approach/workaround	Re-select the indicator and re-enter the amendment reason.
Fix in build	NZ Tax 2026.07 cloud release
Approx. fix date	24/08/2026

Error: 2426: totalAssetValueInvestmentBost cannot be greater then totalAssets.

Issue	Standard code 2426: totalAssetValueInvestmentBost cannot be greater then totalAssets.
Description	The validation error appears in a 2026 IR10 KP60 for Investment Boost.
Date reported
Status	In Progress
Currently with	Development team
Current approach/workaround	This validation message does not prevent the return from being filed or accepted by Inland Revenue.
Fix in build
Approx. fix date

2026 IR7 Summary Report: Residential Rental Deductions Total Missing

Issue	2026 IR7 Summary Report: Residential Rental Deductions Total Missing
Description	When viewing the IR7, residential rental deductions totals are missing in the summary report.
Date reported	27/7/2026
Status	In Progress
Currently with	Development team
Current approach/workaround
Fix in build
Approx. fix date	30/9/2026

2026 IR7: Errors 2012 and 2227 are not being generated

Issue	2026 IR7: Errors 2012 and 2227 are not being generated
Description	A software issue has been identified where Error 2012 (Cannot claim ltcNonAllowableDeductions and ltcPriorYearNonAllowableDeductionsClaimed) and Error 2227 (residentialRentalIncome indicator is required when residentialRentalIncome totalIncome or residentialRentalDeductions contain non-zero values) are not being generated when expected.
Date reported
Status	Waiting for release
Currently with	Development team
Current approach/workaround	This validation message does not prevent the return from being filed or accepted by Inland Revenue.
Fix in build	NZ Tax 2026.07 cloud release
Approx. fix date	24/8/2026

2026 IR7: Incorrect Income Attribution in Partnership and Look-Through Company Returns

Issue	2026 IR7: Incorrect Income Attribution in Partnership and Look-Through Company Returns
Description	Validation error: The total income/loss after expenses must equal the total distributed income across all partners.
Date reported	23/7/2026
Status	Waiting for release
Currently with	Development team
Current approach/workaround
Fix in build	NZ Tax 2026.07 cloud release
Approx. fix date	24/8/2026

TDS Transactions: SEPA Refund and Bank Detail Formatting Issues

Issue	TDS Transactions: SEPA Refund and Bank Detail Formatting Issues
Description	Bank details exceeding the 24-character limit in the SQL table are causing errors.
Date reported	21/7/2026
Status	Waiting for release
Currently with	Development team
Current approach/workaround
Fix in build	NZ Tax 2026.07 desktop release
Approx. fix date	24/8/2026

Transfer from an auto-calc not being credited into another auto-calc

Issue	Transfer from an auto-calc not being credited into another auto-calc.
Description	credit side of auto-calculated transfer not posting correctly to the ledger
Date reported	15/7/2026
Status	Waiting for release
Currently with	Development team
Current approach/workaround
Fix in build	NZ Tax 2026.07 desktop release
Approx. fix date	24/8/2026

2026 IR526: Payment Schedule Value Remains After Form Deletion

Issue	2026 IR526: Payment Schedule Value Remains After Form Deletion.
Description	The payment schedule is not updating when the 526 is synced unless the IR3 is re-synced.
Date reported
Status	Waiting for release
Currently with	Development team
Current approach/workaround
Fix in build	NZ Tax 2026.07 cloud release
Approx. fix date	24/8/2026

The known issues below have been resolved. Upgrade to the following versions:

Tax Australia 2026.3.0.
New Zealand Tax version 2026.06.
Tax manager and Elite forms 2026.3.0.

Resolved Errors

General issues

Login screen displays repeatedly after MS Windows June update

Issue	After installing MS Windows June Update, APS repeatedly displays the login screen. The following systems are affected.
Description	Displays the login screen repeatedly and only allows one application to open, with no response when attempting to open others.
Date reported	15/6/2026
Status	Resolved
Currently with	Access APS Engineering
Current approach / workaround	The current workaround is to rollback the latest Microsoft Windows security update or defer the update. How to Defer or Remove the Update: If the update has not yet been installed, you can defer it via: Settings > Windows Update > Advanced options and pause updates for up to five weeks. For managed environments, block the update via WSUS approval policies or Intune update rings. If the update has already been installed, it can be removed via: Settings > Windows Update > Update history > Uninstall updates, or Elevated Command Prompt: wusa /uninstall /kb:####### Contact support if you require further information.
Fix in build	APS PM 11.4
Approx. fix date	3rd July 2026

Tax Australia known issues

Error: Exception error

Issue	Error: Exception error
Description	Exception error when entering data to Dividends for Individual returns. An issue was identified where four files were not updated correctly by the APS Tax 2026.2.0 installer if it was run directly after the 2011-2021 forms installation.
Date reported	16/7/2026
Status	Workaround/Resolved
Currently with
Current approach / workaround	There are two options to resolve this: Uninstall APS Tax 2026.2.0 and then reinstall it. This will restore the correct files. A package of the files can be downloaded here. Extract the files to the C:\Program Files (x86)\Advance Tax\Tax directory, replacing the existing files.
Fix in build	Tax release 2026.2.0 (reinstall) , 2026.3.0 (6/8/2026)

Error: CMN.ATO.AS.EM92025

Issue	Error: CMN.ATO.AS.EM92025
Description	Error: CMN.ATO.AS.EM92025 when trying to lodge.
Date reported
Status	Resolved
Currently with	Access APS Engineering
Current approach / workaround	Contact support.
Fix in build	Tax release 2026.2.0
Approx. fix date	26 June 2026

BAS fields G2, G3, G10, and G11 not editable

Issue	BAS fields G2, G3, G10, and G11 not editable
Description	The prefill data shows that the taxpayer is only eligible for the Simple BAS reporting method. This means the G2, G3, G10 and G11 fields do not apply and are correctly disabled. An issue has been identified where the incorrect reporting method is selected, and you are unable to choose the Full reporting method.
Date reported
Status	Resolved
Currently with	Access APS Engineering
Current approach / workaround	If you believe the assigned reporting method is incorrect for your client, please contact support.
Fix in build	Scheduled for Tax Australia release 2026.2.0 A new field that shows the reporting methods the ATO has made available for each statement. Restrictions that limit reporting method selection to only those allowed by the ATO.
Approx. fix date	26 June 2026

Error: CMN.ATO.AS.EM98062

Issue	Error: ‘CMN.ATO.AS.EM98062’ during IAS pre-lodge or lodgement
Description	An ATO-generated message occurs during IAS pre-lodge or lodgement processing. This is not caused by the software and does not indicate a system fault.
Date reported
Status	Resolved
Currently with	ATO
Current approach / workaround	Contact support
Fix in build	Tax release 2026.2.0
Approx. fix date	26 June 2026

Failed data retrieval error when lodging Activity Statements

Issue	Failed data retrieval error when lodging Activity Statements
Description	Users encounter a failed data retrieval error when lodging Activity Statements in Tax Manager and Elite Forms, preventing successful lodgement.
Date reported
Status	Resolved
Currently with	Internal Dev
Current approach / workaround	Apply the hotfix (te0004AS.zip). Note: The user must be logged out of APS when applying the hotfix. If on a Terminal server, all users must be logged out of APS. Follow the steps below: 1. Download the te0004AS.zip file. 2. Unzip the files into the C:\Adv2000\TaxForms directory. 3. You may need to unlock the files by right-clicking, Properties and ticking the Unblock box if it appears. 4. Replace existing files if prompted. If the error persists, delete and recreate the Activity Statement.
Fix in build	Tax release 2026.2.0
Approx. fix date	26 June 2026

Previously lodged activity statements not displaying

Issue	Previously lodged activity statements not displaying
Description	When creating an amended Activity Statement, the List service does not display the correct list of returns lodged with the ATO. As a result, the list appeared empty and no lodged Activity Statements are available to select.
Date reported
Status	Resolved
Currently with	Access APS Engineering
Current approach / workaround	Install the hotfix: Download ASList_fix_file.zip. Extract the content to the C:\Program Files (x86)\Advance Tax\Framework directory. Overwrite the existing file when prompted.
Fix in build	Tax release 2026.2.0
Approx. fix date	26 June 2026

Tax New Zealand known issues

Error: Filing Failed, XML invalid

Issue	2026 IR10 filing failed error, Xml invalid based on datatype
Description	Xml invalid based on datatype error filing a 2026 IR10
Date reported	8/06/2026
Status	Resolved
Currently with	Development
Current approach / workaround	Waiting for release
Fix in build	New Zealand 2026.05 (Cloud release)
Approx. fix date	29 June 2026

TIN Not Required tick box is unavailable with a minor beneficiary

Issue	TIN Not Required tick box is unavailable with a minor beneficiary
Description	The TIN Not Required tick box is unavailable when the beneficiary is a minor in a 2026 IR6
Date reported	28/5/2026
Status	Resolved in next release
Currently with	Development
Current approach / workaround	Resolved
Fix in build	New Zealand 2026.05 (Cloud release)
Approx. fix date	29 June 2026

Overstatement of residential rental distribution

Issue	2026 IR7 Overstatement of residential rental distribution for a partner
Description	The Residential Rental distribution has been overstated for one partner in a 2026 IR7
Date reported	26/5/2026
Status	Resolved
Currently with	Development
Current approach / workaround	Waiting for release
Fix in build	New Zealand 2026.05 (Cloud release)
Approx. fix date	29 June 2026

Summary report displays tax credits twice

Issue	2026 IR8 Summary report displays tax credits twice
Description	The summary report displays RIT or RWT twice
Date reported	21/5/2026
Status	Resolved
Currently with	Development
Current approach / workaround	Waiting for release
Fix in build	New Zealand 2026.05 (Desktop release)
Approx. fix date	29 June 2026

Incorrect residential rental deductions claimed

Issue	Incorrect residential rental deductions claimed
Description	Incorrect residential rental deductions have been claimed in the payload for residential rental. This affects the 2026 IR3, IR3NR, IR4, IR6, and IR7.
Date reported	25/5/2026
Status	Resolved
Currently with	Development
Current approach / workaround	Waiting for release
Fix in build	New Zealand 2026.05 (Cloud release)
Approx. fix date	29 June 2026

Milestones created even if set to No milestones

Issue	Milestones created for tax return matters despite standard matter being set to no milestones
Description	After completing the 2026 tax rollover, Milestones have been created for tax return matters despite the standard matter being set to No milestones
Date reported	6/5/2026
Status	Resolved
Currently with	Development
Current approach / workaround	Waiting for release
Fix in build	New Zealand 2026.05 (Desktop release)
Approx. fix date	29 June 2026

Tax Manager and Elite Forms

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