The known issues in this article have been resolved. Please upgrade to the following versions:
Tax Australia 2026.2.0.
New Zealand Tax version 2026.05.
Tax manager and Elite forms 2026.2.0.
Resolved Errors
General issues
Login screen displays repeatedly after MS Windows June update
Issue | After installing MS Windows June Update, APS repeatedly displays the login screen. The following systems are affected.
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Description | Displays the login screen repeatedly and only allows one application to open, with no response when attempting to open others. |
Date reported | 15/6/2026 |
Status | Resolved |
Currently with | Access APS Engineering |
Current approach / workaround |
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Fix in build | APS PM 11.4 |
Approx. fix date | 3rd July 2026 |
Tax Australia known issues
Error: CMN.ATO.AS.EM92025
Issue | Error: CMN.ATO.AS.EM92025 |
Description | Error: CMN.ATO.AS.EM92025 when trying to lodge. |
Date reported |
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Status | Resolved |
Currently with | Access APS Engineering |
Current approach / workaround |
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Fix in build | Tax release 2026.2.0 |
Approx. fix date | 26 June 2026 |
BAS fields G2, G3, G10, and G11 not editable
Issue | BAS fields G2, G3, G10, and G11 not editable |
Description | The prefill data shows that the taxpayer is only eligible for the Simple BAS reporting method. This means the G2, G3, G10 and G11 fields do not apply and are correctly disabled. An issue has been identified where the incorrect reporting method is selected, and you are unable to choose the Full reporting method. |
Date reported |
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Status | Resolved |
Currently with | Access APS Engineering |
Current approach / workaround | If you believe the assigned reporting method is incorrect for your client, please contact support. |
Fix in build | Scheduled for Tax Australia release 2026.2.0
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Approx. fix date | 26 June 2026 |
Error: CMN.ATO.AS.EM98062
Issue | Error: ‘CMN.ATO.AS.EM98062’ during IAS pre-lodge or lodgement |
Description | An ATO-generated message occurs during IAS pre-lodge or lodgement processing. This is not caused by the software and does not indicate a system fault. |
Date reported |
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Status | Resolved |
Currently with | ATO |
Current approach / workaround | |
Fix in build | Tax release 2026.2.0 |
Approx. fix date | 26 June 2026 |
Failed data retrieval error when lodging Activity Statements
Issue | Failed data retrieval error when lodging Activity Statements |
Description | Users encounter a failed data retrieval error when lodging Activity Statements in Tax Manager and Elite Forms, preventing successful lodgement. |
Date reported |
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Status | Resolved |
Currently with | Internal Dev |
Current approach / workaround | Apply the hotfix (te0004AS.zip). |
Fix in build | Tax release 2026.2.0 |
Approx. fix date | 26 June 2026 |
Previously lodged activity statements not displaying
Issue | Previously lodged activity statements not displaying |
Description | When creating an amended Activity Statement, the List service does not display the correct list of returns lodged with the ATO. As a result, the list appeared empty and no lodged Activity Statements are available to select. |
Date reported |
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Status | Resolved |
Currently with | Access APS Engineering |
Current approach / workaround | Install the hotfix:
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Fix in build | Tax release 2026.2.0 |
Approx. fix date | 26 June 2026 |
Tax New Zealand known issues
Error: Filing Failed, XML invalid
Issue | 2026 IR10 filing failed error, Xml invalid based on datatype |
Description | Xml invalid based on datatype error filing a 2026 IR10 |
Date reported | 8/06/2026 |
Status | Resolved |
Currently with | Development |
Current approach / workaround | Waiting for release |
Fix in build | New Zealand 2026.05 (Cloud release) |
Approx. fix date | 29 June 2026 |
TIN Not Required tick box is unavailable with a minor beneficiary
Issue | TIN Not Required tick box is unavailable with a minor beneficiary |
Description | The TIN Not Required tick box is unavailable when the beneficiary is a minor in a 2026 IR6 |
Date reported | 28/5/2026 |
Status | Resolved in next release |
Currently with | Development |
Current approach / workaround | Resolved |
Fix in build | New Zealand 2026.05 (Cloud release) |
Approx. fix date | 29 June 2026 |
Overstatement of residential rental distribution
Issue | 2026 IR7 Overstatement of residential rental distribution for a partner |
Description | The Residential Rental distribution has been overstated for one partner in a 2026 IR7 |
Date reported | 26/5/2026 |
Status | Resolved |
Currently with | Development |
Current approach / workaround | Waiting for release |
Fix in build | New Zealand 2026.05 (Cloud release) |
Approx. fix date | 29 June 2026 |
Summary report displays tax credits twice
Issue | 2026 IR8 Summary report displays tax credits twice |
Description | The summary report displays RIT or RWT twice |
Date reported | 21/5/2026 |
Status | Resolved |
Currently with | Development |
Current approach / workaround | Waiting for release |
Fix in build | New Zealand 2026.05 (Desktop release) |
Approx. fix date | 29 June 2026 |
Incorrect residential rental deductions claimed
Issue | Incorrect residential rental deductions claimed |
Description | Incorrect residential rental deductions have been claimed in the payload for residential rental. This affects the 2026 IR3, IR3NR, IR4, IR6, and IR7. |
Date reported | 25/5/2026 |
Status | Resolved |
Currently with | Development |
Current approach / workaround | Waiting for release |
Fix in build | New Zealand 2026.05 (Cloud release) |
Approx. fix date | 29 June 2026 |
Milestones created even if set to No milestones
Issue | Milestones created for tax return matters despite standard matter being set to no milestones |
Description | After completing the 2026 tax rollover, Milestones have been created for tax return matters despite the standard matter being set to No milestones |
Date reported | 6/5/2026 |
Status | Resolved |
Currently with | Development |
Current approach / workaround | Waiting for release |
Fix in build | New Zealand 2026.05 (Desktop release) |
Approx. fix date | 29 June 2026 |
Tax Manager and Elite Forms
Error: CMN.ATO.AS.EM92025
Issue | Error: CMN.ATO.AS.EM92025 |
Description | Error: CMN.ATO.AS.EM92025 when trying to lodge. |
Date reported |
|
Status | Resolved |
Currently with | Access APS Engineering |
Current approach / workaround | Contact support for the workaround. We will require a support copy of your tax return (see Tax Manager and Elite Forms: Check out and Check in an Elite Tax return).
|
Fix in build | Tax release 2026.2.0 |
Approx. fix date | 26 June 2026 |
Error: SBR.GEN.FAULT.SERVICEACTIONDENIED
Issue | Error: SBR.GEN.FAULT.SERVICEACTIONDENIED |
Description | Error: SBR.GEN.FAULT.SERVICEACTIONDENIED when trying to lodge an Activity statement. The ATO may currently be experiencing technical issues or your software is not registered with SBR. |
Date reported | 8/6/2026 |
Status | Fixed |
Currently with | Access Support |
Current approach / workaround |
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Fix in build | Fixed by the ATO. |
Approx. fix date | Fixed |