A hotfix is needed to correct this error. Refer to the Hotfix file and instructions below: How to apply hotfixesHot fix File Related ArticlesPractice Management: Apply hotfix filesPractice Management: InfoTrack changeSyncDirect: Error: 'Failed to load mapping destination'Workpaper Management: Error: 'Activation error occurred while trying to get instance of type CommandVCRepository, key...'XPA: Error: 'Failed to process the client data' when trying to import into XPA