After installing Practice Management 11.4, any terminated Fee Earner associated with a Fee Step is removed. In cases where no default user was previously assigned, the system is now incorrectly allocating one.
Follow the below to unselect the user as Default:
Open the Process engine console.
Search for your Fee process(es).
Click on Edit mode.
Click on each Step in the Process.
Go to the Assigned teams/users column and locate the user with the Default box ticked, click the >arrow in the middle to move the user back to the Available teams/users columns.
Click on the < arrow to move the user back to the Assigned teams/users column.
The default tick will disappear. This only needs to be done once for each Step in the relevant Fee Process.
šNote: If you have more than one Fee Process, you will need to review each one.