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XPA: Error: 'frmJobStream:pbRun_Click' Automation Error appears when running a jobstream

Updated over a month ago

The following error messages may appear when running an XPA Jobstream:

frmJobStream:pbRun_Click

Err:-2147024894

Automation Error

The system cannot find the file specified
​

OR

Provider Load Failure: Xcede Professional Accounting

These errors generally occur due to one of the following reasons:

  • The path of the ADV2000 folder in the Xcede Config file is incorrect. One possible reason could be a result of the software being reinstalled on a new server or a new location on the same server.

  • Xcede Reporting Engine has not been installed.

The XCEDE.USER.CONFIG file needs to be deleted to resolve the error/s

  1. In a stand-alone or terminal server environment, this file needs to be deleted from ALL servers and is located in the Roaming profile of the user; usually here: %appdata%\Reckon\Xcede

  2. Ensure that all users have XPA closed when deleting the file. After relaunching XPA and generating a new jobstream, this file will be recreated with the correct location of the ADV2000 folder.

  3. If working in a Cloud environment, ensure that the above file is deleted from all terminal servers as well as any pending profiles - users would need to be logged out of the cloud session for successful deletion of XCEDE.USER.CONFIG.

  4. If the issue persists, check that the Xcede Reporting Engine is installed.

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