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BPA- Business Process: Task scheduling failure and TC event log crash issue

Emails are not being received by the BPA alerts

Updated over a month ago

The issue is caused by the Event logs being too large for the file store.

This does not apply to a BPA installation where a SQL Server store is being used.
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To resolve the issue

  • Confirm the location of the TaskCentre file store

  • Check the value of ‘StorePath’ under this registry key:

  • 32 bits:

HKEY_LOCAL_MACHINE\SOFTWARE\Orbis Software\TaskCentre

  • 64 bits:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Orbis Software\TaskCentre
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in my example the Storepath is =c:\iwdb
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If you are using File store, follow these steps

  1. Stop the TaskCentre server service.

  2. Delete the Log store files or copy to another location(do not delete any other files).

  • iwsysdta.dat

  • iwsysdta.da0

  • iwsysdta.fpt

  1. Restart the TaskCentre server service and then run maintenance and retry.

If you are using SQL store, follow these steps

  1. Gp to Control Panel,Administrative Tools,Services.

  2. Open the Services window.

  3. Stop the Advance BPA Schedule Agent.

  4. Stop the Advance BPA Server.

  5. Restart the Advance BPA Server.

  6. Restart the Advance BPA Schedule Agent.

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