When trying to Fee Spy Credit an invoice, the following message is received: Only Invoices can be credited
This is caused when the Fees posted with negative amounts turn from a Fee to a Credit Note. It's not possible to Fee Spy Credit a Credit Note.
To resolve the error, Only Invoices can be credited, complete the following steps:
If the intention was to Write Up, but the amount was accidentally entered in the Fee column instead of the WO column, do the following:
Go to Debtors, Add New Batch, Adjustment, create a new adjustment for the same value.
Allocate it to the credit note created incorrectly.
If the intention was to do an UnAlloc Write Up, or you would like to reverse the transaction and reinstate the WIP, then do the following:
Go to Debtors, Add new Batch, Adjustment, and post an adjustment to reverse the transaction.
Reinstate the WIP values so you can do Unallac WOff/Up properly.
In order to reinstate the WIPs values, you must have at least a unit of timesheet against each staff member. So you can raise write-Off/up to get the WIP back for each staff member.
Once the WIPs' values are back, you can then do an UnAlloc WOff/up.