đNote: ensure you have the appropriate permissions in JOE Admin to update client records.
Follow these steps below:
Open Client Console.
Select Edit Mode.
Update the client's contact details, including correcting any spelling errors.
Click Refresh to apply the changes.
If the incorrect spelling continues to appear:
Open Central Console and navigate to the Details page.
Select Edit Mode.
Locate and update the SortName field to reflect the correct spelling.
Save the changes and Refresh the application if required.
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